When one of the world’s most powerful women tells you that you sound stupid it’s not going to be feedback that you’re likely to ignore.
While the vast majority of us would need to twist up and pass on from disgrace, Kim Scott took this verbal rebuke from Meta COO Sheryl Sandberg straightforwardly on the jaw and it made her contemplate six of the absolute most feared words you’ll hear at work – “Let me give you some input”.
What’s up with feedback? Nothing intrinsically as it should be tied in with inserting or further developing practices and in each and every piece of our lives we promptly request and acknowledge input. So what is it about input working that get’s us generally guarded and uneasy? For what reason does it frequently set off an instinctive reaction?
Welcome to the universe of “extremist realism”, an administration theory portrayed by NBC News as one of tech’s most blazing new administration patterns. Extremist realism at its center is giving direction and input that is both kind and clear, while likewise explicit and earnest. So while you show that you care by and by, you challenge straightforwardly. Consider it the perfect balance between being forcefully unsavory and ruinously sympathetic.
Kim Scott is a previous senior leader at Google and Apple and a CEO mentor at tech firms like Dropbox and Twitter. She is the writer of two smash hit books, Just Work: How to uncover predisposition, bias and tormenting to fabricate a kick-ass culture of inclusivity and presently, Radical Candor – How to be an incredible manager without losing your mankind.
In this episode you’ll learn:
- How Sheryl Sandberg’s direct feedback changed Kim Scott’s life
- The reason why most of us screw up when giving feedback and what to do about it
- What Kim means about caring personally but challenging directly
- Why managers and leaders are often left to work out how to ‘manage’ by trial and error
- The ruinous effects of not challenging and providing direct feedback
A lively, entertaining and thought-provoking episode that will genuinely give you the confidence to provide feedback to get the outcome you want by saying what you mean.
